Cookie Policy

Effective Date: 01.04.2025

At HelpData, a product of Upconomy, we value your privacy and are committed to providing transparency about how we collect and use your personal information. This Cookie Policy explains how we use cookies and similar technologies on our website and platform.

By accessing or using our website, you agree to the use of cookies in accordance with this policy. If you do not agree with our use of cookies, please disable them by following the instructions in this policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. These files allow the website to recognize your device and store certain preferences or information.

There are two main types of cookies we use:

  • Session Cookies: These cookies are temporary and only remain on your device until you leave our website. They are typically used to manage navigation between pages and ensure the website functions properly.

  • Persistent Cookies: These cookies remain on your device for a specified period, even after you leave our website. They are used to remember your preferences or actions across multiple sessions.

2. How We Use Cookies

We use cookies for the following purposes:

  • Essential Cookies: These cookies are necessary for the operation of our website. They allow you to move around the website and use its features, such as accessing secure areas.

  • Performance Cookies: These cookies collect information about how visitors use our website, including the pages they visit most often and any error messages they may encounter. This information is used to improve the functionality of the website and user experience. We use Google Analytics for this purpose.

  • Functionality Cookies: These cookies remember your preferences, such as your username, language, or location, so that we can provide a more personalized experience.

  • Advertising Cookies: These cookies are used to track your browsing behavior and deliver targeted advertisements that may be of interest to you. We may use third-party advertising services for this purpose.

  • Analytics Cookies: These cookies are used to analyze how visitors use the website, including information collected through Google Analytics, which helps us understand user behavior and improve our platform.

3. Third-Party Cookies

In addition to our own cookies, we may also use third-party cookies, such as Google Analytics. These cookies allow third-party services to analyze website traffic and behavior. Google Analytics helps us understand how users interact with our website, but it may collect data independently from us.

You can learn more about how Google Analytics collects and processes data by visiting their privacy policy.

4. Managing and Controlling Cookies

You have the option to manage or block cookies by adjusting your browser settings. Most web browsers automatically accept cookies, but you can modify your settings to prevent cookies from being stored on your device or to delete existing cookies.

To control cookies, follow the instructions provided by your browser. Please note that if you disable or block certain cookies, some features of our website may not work as intended.

5. Consent to Use Cookies

When you visit our website, you are presented with a cookie consent banner. By clicking “Accept,” you consent to the use of cookies in accordance with this Cookie Policy. If you do not accept, some cookies may still be placed on your device, but they will not be used for tracking or personalized advertising.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page, and the revised policy will take effect immediately upon posting.

7. Contact Us

If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us as through our contact form.